If you have any issues with your sandals, reach out to us via social media or email. We will work with you so that you can enjoy your Toetem's to the fullest extent!
Toetem Sandals are HandMade and customizable in thousands of variations. They are also made to last - dependability and durability are at the core of the design and materials. Footwear sizing can be a fickle thing, so we offer print-off templates so that you can find the correct size before purchasing. Due to the customized, made-to-order nature of our products (these sandals are truly crafted for you personally), we have a firm return policy outlined below:
Returns will be accepted within 30 days of purchase date with a $25 restocking fee if your sandals meet all of the following criteria*: (1) brand new and unworn (2) returned in original shipping/packaging (3) customer covers return shipping costs (4) your sandals are one of the following titled models: Coyote, JackRabbit, Lynx (5) Send us an email at firstname.lastname@example.org to notify us of your return and we will provide you with a shipping address
*if we receive your sandals and they do not meet criteria 1-5 listed above, we may refund an amount at our discretion
Returns are not accepted for the following products: Limited Editions, Sandals with Limited Edition Straps, ALL Models with “Custom” in the Title, Wanderer Sandals, CragHeathen Sandals, MetaStraps